Privacy Policy
Last updated: 19 March 2024
This Privacy Policy explains how JOHN FARBON & COMPANY LIMITED (“we”, “our”, or “the Company”) collects, uses, stores, and protects your personal information. We are committed to safeguarding your privacy and ensuring compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
JOHN FARBON & COMPANY LIMITED
Registered office: Cold Green Farm, Bosbury, Ledbury, Herefordshire, HR8 1NJ, United Kingdom
Contact email: privacy@johnfarboncompany.co.uk
We act as the Data Controller for the personal information we process.
2. Information We Collect
We may collect and process the following categories of personal data:
2.1 Information You Provide Directly
Name
Email address
Phone number
Postal address
Business information and correspondence
Any details you submit through forms, applications, or emails
2.2 Information Collected Automatically
When you visit our website (if applicable), we may collect:
IP address
Browser type and settings
Device information
Pages visited and time spent on the site
Cookies and usage logs
2.3 Information From Third Parties
We may receive information from:
Service providers
Contractors and suppliers
Professional advisers
Publicly available sources
3. How We Use Your Information
We use your personal data for the following purposes:
To provide our services and fulfil requests
To communicate with you regarding inquiries, orders, or updates
To comply with legal or regulatory obligations
To maintain business records and financial accounts
To improve our services, operations, and website
To manage customer relationships
We will not use your information for purposes unrelated to our business without your consent.
4. Legal Basis for Processing
We process personal data under the following lawful bases:
Contractual necessity – to fulfil contracts or provide services
Legitimate interests – for business operations, security, and communication
Legal obligations – compliance with laws, regulations, or court orders
Consent – where explicitly obtained (e.g., marketing subscriptions)
You may withdraw consent at any time.
5. Sharing Your Information
We may share personal data with:
Professional advisers (e.g., accountants, legal representatives)
IT service providers and system hosts
Regulatory bodies, if required
Contractors or suppliers who support our operations
We do not sell or trade your personal data.
Any third-party processing is subject to confidentiality and data protection agreements.
6. International Transfers
If your personal data is transferred outside the UK, we ensure adequate safeguards are in place—such as UK-approved Standard Contractual Clauses or adequacy decisions—to protect your information.
7. Data Retention
We retain personal data only for as long as necessary for the purposes collected, including legal, accounting, or reporting obligations.
Retention periods may vary depending on statutory requirements or business needs.
8. Your Data Protection Rights
Under UK GDPR, you have the following rights:
Right to access your data
Right to rectification of inaccuracies
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object to processing
Right not to be subject to automated decision-making
To exercise any of these rights, contact us at:
privacy@johnfarboncompany.co.uk
9. Cookies
If our website uses cookies, a separate Cookie Policy will explain their purpose and options for managing them.
10. Security
We implement appropriate technical and organisational measures to protect your personal information from:
Loss
Misuse
Unauthorised access
Disclosure
Alteration
Destruction
However, no data transmission over the internet can be guaranteed completely secure.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any significant changes will be posted on our website or communicated directly where appropriate.
Last updated: 19 March 2024
12. How to Contact Us
For questions, concerns, or to exercise your rights, please contact:
JOHN FARBON & COMPANY LIMITED
Email: privacy@johnfarboncompany.co.uk
Registered office:
Cold Green Farm, Bosbury, Ledbury, Herefordshire, HR8 1NJ, United Kingdom
If you are not satisfied with how we handle your data, you may lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.